DPulze Ventures Sdn Bhd

Customer Service Officer (Part-Time)

  • Cyberjaya, Selangor
  • Customer Service – Call Centre (Call Centre & Customer Service)
  • Part time
  • Add expected salary to your profile for insights
  • Greet and assist shoppers with enquiries and provide information about stores, services, mall activities/ events.
  • To ensure that all shoppers/ tenants’ complaints are addressed to relevant department and follow up on feedback forms and respond to the queries accordingly.
  • To handle and administer the lost and found items.
  • To perform paging and in-house announcement over the public announcement system.
  • To receive incoming calls professionally
  • To assist Marcom’s events as well as other promotional activities.
  • Collaborate with security and maintenance teams to ensure a safe shopping environment.
  • To perform such other function as may be assigned from time to time.

Job Requirements:

  • Candidate must possess at least a school qualification (SPM/STPM) or professional certificates in any field.
  • Experience in customer relation / tele-marketing / front desk are encouraged to apply.
  • A team player with pleasant personality.
  • Excellent communication and interpersonal skills
  • Able to work on shift, weekends and public holidays.
  • Able to communicate in English and Bahasa Malaysia.

Employment Details:

  • Job Types: Part-time, Temporary
  • Contract length: 3 months
  • Pay: Up to RM8.00 per hour
  • Schedule: Rotational shift
  • Expected start date: Mid-September
  • Benefit: Free parking


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