Giga Sports Sdn Bhd

E-COMMERCE EXECUTIVE – SUBANG JAYA, SELANGOR

Subang Jaya, Selangor

Marketing Communications (Marketing & Communications)

Full time

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E-Commerce Sales and Market Growth

Manage Brands in marketplace – Lazada, Shopee SIngapore and own website Adobe Commerce- Magento.
Maintenance and regular updating of online sales channels – e-commerce website and marketplace store fronts.
Daily operations of e-commerce website and marketplace store fronts
Listing and updating of products. Monitoring of stock movement.
Assisting in monthly sales reports and analysis
Establish timelines and manage production, execution and accuracy of content across all channels
Monitor and analyse consumer data on platform and performance against traffic.
Work closely with Marketing Team for various content marketing activities
Establish and work closely with marketplaces Key Account person on Joint Business

E-Commerce Operations

Order fulfilment process.
Work closely with brand merchandisers on products and inventory to improve the overall sales and fulfilment rate.
Maintain and ensure all products information such as pricing, promotion, stocks level, layout, Banner images, copywriting etc are up to date and available-to-sell.
Other related operational tasks such as logistics-related matters to ensure smooth running flow for the e-commerce business.
Attend to customer service enquiries (Lazada, Shopee live chat & Facebook messenger) pertaining to product exchange, customer login issue and delivery status
Other Ecommerce operation duties that is required as instructed by manager.

Requirements

Minimum Diploma/Degree in Business, eCommerce/Digital Marketing or related disciplines
At least 1-2 years of eCommerce experience managing in house B2C and/or marketplace platform (Lazada, Shopee) would be an advantage.
Good command of English; Excellent communication and interpersonal skills, both written and verbally
Intermediate proficiency in MS Excel is required.
Self- driven, able to manage multiple tasks in tight time frames when required.
Independent and able to explore e-commerce platforms without much supervision.
Reports to Regional Ecommerce Manager
Having experience in E- Commerce is a MUST for this position.