Operations Officer – IPOH, PERAK

We are currently seeking an organized, analytical, and highly efficient Operations Officer to join our team. The Operations Officer will play a crucial role in ensuring the smooth and efficient operation of our organization. This position involves managing day-to-day operations, improving operational processes, and supporting the management team in achieving the company’s strategic objectives. The ideal candidate will have a strong background in operations management, excellent problem-solving skills, and the ability to work effectively under pressure.


  1. Oversee and manage daily operational activities, ensuring efficiency, quality, and cost-effective management of resources.
  2. Develop, implement, and review operational policies and procedures to maximize output and minimize costs while maintaining quality standards.
  3. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.
  4. Analyze internal processes and recommend and implement procedural or policy changes to improve operations.
  5. Monitor and manage operational budgets, ensuring efficient use of resources.
  6. Coordinate with different department heads to ensure operational cohesion and facilitate interdepartmental communication.
  7. Oversee inventory management, ensuring adequate stock levels, procurement processes, and logistical operations.
  8. Ensure compliance with legal, regulatory, and organizational standards and practices.
  9. Monitor operational performance by gathering relevant data and producing timely reports.
  10. Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and management of career development plans for all direct reports.
  11. Identify opportunities for improvement in operational processes and implement innovative solutions to enhance efficiency and productivity.
  12. Handle emergency situations and unforeseen operational disruptions, providing swift solutions to minimize impact.


  1. Bachelor’s degree in Business Administration, Operations Management, or a related field.
  2. Proven experience in an operations management position, with a track record of enhancing operations and driving efficiency.
  3. Strong understanding of operational procedures and policies.
  4. Excellent analytical, organizational, and decision-making skills.
  5. Proficient in using software for operations management and familiar with data analysis.
  6. Ability to lead and motivate a team, fostering a collaborative and productive work environment.
  7. Strong communication skills, both verbal and written, with the ability to engage with stakeholders at all levels.
  8. Ability to manage multiple projects simultaneously and meet deadlines under pressure.
  9. Knowledge of budgeting, forecasting, and resource allocation.
  10. Keen attention to detail and an aptitude for problem-solving.
  11. Adaptable and proactive in addressing issues and opportunities.

Join our team as an Operations Officer and contribute to the core activities that keep our organization running smoothly, driving efficiency, and supporting our broader strategic goals.


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