Fulfillment Assistant -KUALA LUMPUR / CHERAS
Job Responsibilities:
1. Order Processing:
– Accurately process incoming orders through our order management system.
– Verify order details, including product, quantity, and shipping information.
– Coordinate with the warehouse team to ensure product availability and stock levels.
2. Pick and Pack:
– Efficiently pick products from designated storage areas based on order specifications.
– Carefully and securely pack orders to prevent damage during transit.
– Label packages correctly for shipment and prepare them for carrier pickup.
– Request stocks from other outlets to fulfill the order within the limited timeframe given.
3. Quality Control:
– Conduct thorough quality checks on products to maintain our high-quality standards.
– Identify and report any damaged or defective items before shipment.
4. Inventory Management:
– Assist in maintaining accurate inventory records.
– Monitor stock levels and communicate with relevant teams to reorder products as needed.
– Key in sales invoices on a daily basis to assure the inventory system has updated stock count information.
5. Shipping and Logistics:
– Coordinate with shipping carriers and schedule pickups.
– Ensure timely and accurate dispatch of shipments.
– Track and update order status to keep marketing team informed.
6. Housekeeping:
– Keep the location and the product clean from time to time.
Job Requirements:
– High school diploma or equivalent. Additional education or certification in logistics or supply chain management is a plus.
– Proven experience in a fulfillment, warehouse, or logistics role is preferred.
– Strong attention to detail and accuracy in order processing and inventory management.
– Familiarity with order management systems.
– Excellent communication and teamwork skills to collaborate effectively with marketing team.
– Strong problem-solving skills and the ability to handle high-pressure situations.
– Flexibility to work occasionally overtime and weekends during peak seasons.