Executive, Field Sales – JOHOR
Job Description:
- Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction
- Respond to customer enquiries/complaints
- Manages a defined portfolio of potential customers and wins them for a lasting business relationship with DGF
- Responsible for establishing customer profiles and customer needs
- Highlights to Area Sales Manager on observations of market dynamics for example competitors’ behavioural patterns
- Provide specific advice / information to managers to facilitate business performance review and evaluation.
- Develops sales plan/strategy/activities to achieve target budgets.
- Responsible for conducting high quality presentation of the entire range of standardized products to customers
- Establish and present customized offers to customers
- Negotiate with customers on contractual terms of service provision that is aligned to corporate sales policy and procedures
- Adhere to approved credit limits granted to customers and enforce previously agreed payment terms
Job Requirements:
- Minimum 2 years’ experience in freight forwarding industry
- Bachelor’s degree in any field
- Excellent communication skills
- Excellent negotiation skills
- Excellent presentation skills
- Strong interpersonal skills