Pegawai Khidmat Pelanggan / Admin Inbound Careline – RM2,300 Immediate!
- Petaling Jaya, Selangor
- Administrative Assistants (Administration & Office Support)
- Contract/Temp
- RM 2,100 – RM 2,300 per month
Must be able to start work immediately on the 4th of September 2024.
Office based at Menara PKNS, PJ / Wisma TNB Jalan Timur, PJ
Salary: RM 2300 (Renewable 1 year contract)
Immediate Start for Serious candidates only !!! interviews available for Outstation Applicants
Work pattern is from Monday to Sunday.
- 5 Days Work / 2 Rotational Off days
- Working hours: (8am – 5pm) and (10am – 7pm)
- NO NIGHT SHIFTS
We are a single point of contact to respond to customer enquiries and feedback on billing and account related matters based in Petaling Jaya. (near LRT Taman Jaya)
Candidates will need to email attached Diploma Certs/ Degree Certs when contacted. If you are waiting to Graduate please provide us a your Completion Letter.
Employee Benefits:
Paid KWSP / EIS / SOCSO
Personal Accident Coverage
JOB RESPONSIBILITY
– Paid Training will be provided on the first month
– NO Marketing or Sales involved
– Call Centre handling billing enquiries from customers
– Identify and handle customer inquires till completion, ensuring highest accuracy and customer satisfaction.
– Possess strong ownership and responsibility to complete assigned tasks within the timeline.
– To be a good participation team player in helping the team to achieve the overall KPI’s.
– To manage internal and external customers with high respect while maintaining professionalism.
– Ensure the data are accurate and reported timely to the superiors for KPI reporting.
– To carry out any ad-hoc special tasks assigned by the management.
JOB REQUIREMENT
– Candidate Must possess at a Diploma/Degree (MQA accredited) in any field.
– Preferably with minimum of 0-1 year working experience in Administration / Customer Service
– Fluency in English and Bahasa Malaysia is compulsory (both speaking and writing).
– Ability to handle large volume of telephone calls and email enquiries.
– 20 full time contract position available
Employer questions
Your application will include the following questions:
- How much notice are you required to give your current employer?
- Are you willing to relocate for this role?
APPLY AT :- JOBSTREET MALAYSIA – AGENSI PEKERJAAN JOBONLINE