Customer Service Executive – KUALA LUMPUR
Job Highlights:
- Friendly colleagues and a positive work environment.
- Rapid and stable company expansion.
- Convenient access to nearby public transport.
- Smart Casual dress code.
Job Description:
As a Customer Service Executive at EQUILOGICS, you will be an integral part of our dynamic team, handling all inbound and outbound contacts through chats, emails, and calls. Join us and be a part of our fast-growing and stable company!
Key Responsibilities:
- Provide accurate information to resolve customer issues through various communication channels (chats, emails, and calls).
- Provide accurate information to resolve problems/issues that arise.
Execute timely reports and analysis on Contact Center (CC) Operations. - Adhere to Quality Assurance standards.
- Follow the duty roster set by the Supervisor.
- Attend regular customer service training, telephone etiquettes, and briefings.
- Assist in the preparation of other processes as assigned by the Supervisor.
Requirements:
- Passionate about growing a career in Customer Service.
- Possess a positive attitude with a willingness and humility to learn.
- Proficient in English, both spoken and written. Ability to speak and write Mandarin would be an added advantage.
- Able to work a 24/7 shift (5-day work-week).
- Immediate availability is preferred.
APPLY AT :- JOBSTREET – ADABI