- Kuala Lumpur
- Management – Store (Retail & Consumer Products)
- Full time
- RM 5,000 – RM 7,000 per month
Job Responsibilities
1. Sales & Performance Management
- Achieve and exceed monthly and annual sales targets.
- Monitor KPIs such as conversion rate, average transaction value, and units per transaction.
- Analyze sales reports and implement action plans to improve performance.
- Execute promotional activities and in-store campaigns (if needed).
2. Store Operations
- Managing day-to-day store operations, including opening and closing procedures.
- Ensure compliance with company policies, procedures, and visual merchandising standards.
- Maintain optimal stock levels and ensure accurate inventory management.
- Ensure store cleanliness, organization, and safety standards.
3. Team Leadership & Development
- Train, and supervise store staff.
- Create staff schedules to ensure adequate coverage.
- Motivate and coach team members to achieve sales goals.
- Conduct performance evaluations and provide feedback.
4. Customer Experience
- Deliver exceptional customer service and resolve customer complaints effectively.
- Ensure staff provide product knowledge, especially in footwear fitting and features.
- Build strong customer relationships to encourage repeat business.
5. Inventory & Stock Control
- Manage stock replenishment and coordinate with warehouse/logistics teams.
- Conduct regular stock counts and minimize shrinkage.
- Ensure proper handling and display of footwear products.
6. Financial & Administrative Duties
- Handle cash management, banking, and store financial reporting.
- Monitor expenses and control store costs.
- Prepare daily, weekly, and monthly reports.
Job Requirements
1. Education & Experience
- Diploma or Degree in Business Administration, Retail Management, or related field (preferred).
- Minimum 3–5 years of retail experience, with at least 1–2 years in a supervisory or managerial role.
- Experience in footwear, fashion, or apparel retail.
2. Skills & Competencies
- Strong leadership and team management skills
- Sales-driven with strong business acumen
- Excellent communication and interpersonal skills
- Customer-focused mindset
- Good problem-solving and decision-making abilities
- Proficient in POS systems and basic Microsoft Office tools
- Proactive & aggressive person.
3. Key Performance Indicators (KPIs)
- Sales revenue and growth
- Conversion rate
- Average basket size
- Inventory shrinkage
- Staff turnover and engagement
APPLY AT :- JOBSTREET MALAYSIA – BATA (MALAYSIA) SDN BHD