IT Executive (Application Support)
RM 2,200 – RM 3,200 per month
1. IT Infrastructure Management:
- Manage and maintain the organization’s IT infrastructure, including servers, networks, hardware, and software systems.
- Monitor system performance, troubleshoot issues, and ensure optimal uptime and reliability.
2. Technical Support:
- Provide technical support to end-users, addressing hardware and software issues promptly and effectively.
- Maintain a helpdesk system to log, track, and resolve user requests and incidents.
3. IT Security:
- Implement and maintain IT security policies and procedures to safeguard company data and systems.
- Stay current with cybersecurity best practices and ensure the organization is protected against threats.
4. Project Management:
- Plan, coordinate, and execute IT projects, including system upgrades, installations, and migrations.
- Collaborate with cross-functional teams to ensure successful project delivery.
5. Vendor Management:
- Consult with IT vendors and service providers, including contract negotiation and performance evaluation.
- Ensure cost-effective procurement of IT equipment and services.
6. Policy Development:
- Develop and enforce IT policies and procedures to ensure compliance and efficient IT operations.
- Educate staff on IT policies and best practices.
7. Technology Assessment:
- Evaluate emerging technologies and trends to recommend improvements and innovations in the IT infrastructure.
- Create technology roadmaps and provide input for IT strategy.
8. Knowledge Management:
- Create and maintain documentation, FAQs, and knowledge base articles.
- Maintain accurate records, documentation, and inventory of IT assets.
- Share knowledge and best practice within the team to facilitate consistent and effective problem-solving.
- Prepare reports on IT activities, performance, and issues for management.
REQUIREMENTS :
- Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent work experience).
- Proven experience in IT administration and support roles.
- Strong knowledge of IT systems, networks, hardware, and software.
- Familiarity with IT security practices and protocols.
- Project management skills and experience managing IT projects.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Relevant IT certifications are a plus.
APPLY AT :- JOBSTREET MALAYSIA – UKM SPECIALIST CENTRE