Public Gold Marketing Sdn Bhd

Responsibilities:

1. Strategic Planning and Execution:

Develop and implement operational strategies for the deployment and maintenance of gold ATM machines.
Oversee the rollout of new ATM locations, ensuring alignment with company objectives and market demands.
Monitor performance metrics to optimize operations and achieve business goals.

2. ATM Deployment:

Plan and coordinate the installation of gold ATMs, ensuring site readiness and compliance with technical and regulatory requirements.
Collaborate with the business development team to identify and secure strategic locations for ATM placement.
Manage vendor and contractor relationships to ensure timely and cost-effective deployment.

3. Restocking Operations:

Oversee the scheduling and execution of ATM restocking processes to maintain optimal gold inventory levels.
Develop and enforce protocols to ensure the security of gold during transportation and replenishment.
Monitor inventory levels and forecast restocking needs to prevent shortages or overstocking.

4. Maintenance and Technical Support:

Lead the maintenance team to ensure all ATMs are operational and comply with safety and quality standards.
Implement preventive maintenance schedules to minimize downtime and repair costs.
Address and resolve technical issues promptly to ensure customer satisfaction.

5. Team Leadership:

Manage and mentor the operations team, including deployment, restocking, and maintenance personnel.
Set clear goals, provide regular feedback, and foster a culture of accountability and continuous improvement.
Conduct training programs to enhance team competencies and adherence to operational standards.

6. Compliance and Security:

Ensure all operations comply with local regulations, safety standards, and company policies.
Develop and implement robust security measures to protect assets, employees, and customers.
Maintain accurate records of ATM transactions, restocking, and maintenance activities for audits and reporting.

7. Budget and Resource Management:

Develop and manage the operations budget, ensuring cost-efficiency and resource optimization.
Evaluate operational costs and identify opportunities for savings without compromising quality or performance.

Qualifications:

Bachelor’s degree in Business Administration, Operations Management, Engineering, or a related field.
Proven experience in operations management, preferably in the financial services or gold trading industries.
Strong leadership skills with experience managing multidisciplinary teams.
Excellent problem-solving and decision-making abilities.
Knowledge of ATM operations, inventory management, and regulatory compliance.
Exceptional organizational and communication skills.

Join us to lead the seamless operations of gold ATMs, driving efficiency, security, and customer satisfaction!