Data Center Critical Facilities Engineer (AO/A1 Chargeman)

  • Cyberjaya, Selangor
  • Electrical/Electronic Engineering (Engineering)
  • Full time
  • Add expected salary to your profile for insights

Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.  

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

Job Summary

A highly skilled specialist performs facility and infrastructure maintenance especially for electrical utility, site administration and incident support. Focus is on tasks requiring highly skilled and independent judgement, while contributing to the development of new concepts and techniques for standard operating procedures.


1. Facility / Infrastructure Maintenance

  • Responsible to ensure the functioning, upkeep, maintenance and preventive maintenance of electrical utility is maintained per required specifications and regulation under the Energy Commission Malaysia
  • To carry out switching operations on all electrical systems high voltage and low voltage depending on competency of Chargeman
  • Performs preventative and corrective maintenance on-site to critical facility systems
  • Resolves advanced incidents and develops new procedures and techniques to support the overall team
  • Resolves a BMS alarms for complex assignments requiring independent action and a high degree of initiative to resolve
  • Leads and coordinates critical infrastructure operations
  • Implements energy efficiency measures and identifies areas of opportunities
  • Inspects operation and maintenance of fire suppression, and life-safety systems
  • Develops project scope with management for life-cycle maintenance/end of life infrastructure projects and critical replacements

2. Vendor Support

  • Supports the work approval process for service providers on maintenance work, for tracking: briefing at the start of work, work during the day workday/shift and final review of the work carried out. Ensures vendor maintenance activities are carried out as per Equinix’s standard operating procedures.
  • In cooperation with vendors, supports modifications to technical files for plants and equipment ensuring files and builds are up-to-date.

3. Site Administration & Incident Support

  • Performs difficult site logs for permits, such as Maintenance Operation Protocol (MOPs) and scripts.
  • Identifies Single Points of Failure (SPOFs) and makes recommendations.
  • Responds to on-site incidents, including failures, problems and delays.
  • Uses substantial understanding in following operating procedures to support on-site administration. 

4. Work Orders & Additional Projects

  • Completes routine work requests and circuit installations.
  • Troubleshoots and maintains office equipment (if necessary); supports auxiliary equipment and machines with problem solving and repairs to avoid/minimize downtime.
  • Makes minor changes to mechanical, electrical and specialized systems, as directed.
  • Carries out infrastructure projects.

5. Collaboration

  • Collaborates with others to resolve facility incidents.
  • Effectively collaborates within the department; may mentor team members on general maintenance activities.
  • Provides stakeholders of inventory needs in order to maintain optimal stock levels of critical parts and equipment.
  • May recommend infrastructure projects


  • Candidate must possess at least a Chargeman from Suruhanjaya Tenaga (Energy Commission) for at least (AO or A1)
  • Typically, at least 2 years of hands-on working experience as Chargeman in maintaining electrical equipment preferably switch gears, control PLC, Generators, UPS, LT Distribution, Transformers, and switchboard protection relays
  • Able to work on shift


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