Alliance Bank Malaysia Berhad

Service & Operations Executive, Ipoh

  • Ipoh, Perak
  • Banking – Retail/Branch (Banking & Financial Services)
  • Full time
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Job Description

  • Responsible for processing and handling day-to-day transactions of the branch as well as ensuring service quality standards in the branch are met in line with the bank strategic objectives.
  • Responsible as Chief Cashier/ Relief Chief Cashier in the branch to manage daily branch’s cash holdings, balancing, loading of Self-Service-Terminals (SST) and transactions.
  • Responsible for handling and supporting first line resolution of enquires and complaints.
  • Responsible as relief in absent of Service & Operations Manager (SOM).

Job Requirements
• Customer Service Oriented
• Good Communication and interpersonal skills
• Excellent time management
• Minimum Diploma qualification from relevant field of study (banking, finance, etc)
• Relevant experience in clerical, office administrative, cash handling function, sales or customer service


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