ADMIN ASSISTANT – SHAH ALAM, SELANGOR
- Shah Alam, Selangor
- Administrative Assistants (Administration & Office Support)
- Full time
- RM 2,000 – RM 3,000 per month
GB GOLD MALAYSIA
We are looking for a Admin Assistant (Invoicing) to join our team.
The Invoicing Clerk will be responsible for accurately processing daily orders and ensuring process the daily orders timely and accurately.
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Job Responsibility:
Highlight
- Assist with other ad-hoc tasks as and when required by the management.
- Hardworking, responsible, willing to learn, multiple tasks and can work with minimum supervision.
- Willing to learn and take over when superior assign new task to in charge.
- Good working attitude, Positive, and a dependable team player.
Order Processing and Invoicing:
- Assist in processing customer orders, ensuring accuracy in product details, pricing, and shipping information.
- Generate and send invoices, receipts, and order confirmations to clients.
- Processing Customer Invoice & Delivery Order detailed & accurately.
Inventory Management:
- To maintain accurate stock levels of gold items.
- Track and update inventory records, and coordinate with suppliers for timely restocking.
Customer Service Support:
- Provide support to the customer service team by handling inquiries, resolving issues, and ensuring timely responses to customer queries.
- Maintain a professional and helpful demeanor when communicating with customers.
Vendor Communication:
- Communicate with gold suppliers and manufacturers to facilitate smooth procurement processes.
- Assist in negotiating prices, placing orders, and coordinating deliveries.
Documentation and Record-keeping:
- Maintain organized records of product catalogs, supplier agreements, and other relevant documentation.
- Ensure that all paperwork is accurate and up-to-date.
- Maintain a proper and efficient filing system for all our documents according to company procedures.
Sales Support:
- Collaborate with the sales team to provide administrative support, such as preparing sales reports, tracking performance metrics, and updating customer databases.
- Assist in the creation of sales presentations and promotional materials.
Quality Control Assistance:
- Work with the quality control team to ensure that gold items meet established standards.
- Assist in documenting and addressing any quality issues with suppliers.
Packaging and Shipping Coordination:
- Coordinate the packaging and shipping of gold orders, ensuring they are dispatched in a timely and secure manner.
- Monitor shipping logistics and update customers on the status of their orders.
Appointment Scheduling:
- Schedule appointments for clients interested in viewing or purchasing gold items.
- Coordinate with the sales team to ensure availability and smooth customer interactions.
Data Entry and System Maintenance:
- Input and update data in the company’s CRM system and other databases.
- Ensure the accuracy and completeness of information to support decision-making processes.
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Job Requirements:
- Candidate must possess at least a Diploma or bachelor’s degree in business administration or equivalent.
- Minimum 1 – 2 years working experience in a related field.
- Possess good communication and coordination skills.
- Has good initiative, follow-up skills, is well-organized and able to work independently in a fast-paced environment.
- Fluent in English and Bahasa Malaysia, preferably
- Computer literate and proficient in MS Office.
- Possess experience & knowledge in software such as Accpac, UBS, SQL is an added advantage.
- Able to start work immediately.
- Fresh Graduates are encouraged to apply.
- On the job training will be provided.
Staff Benefits:
Annual Leave
Performance Bonus
KWSP, SOCSO & EIS Include
APPLY AT :- JOBSTREET MALAYSIA – GRAND BULLION GOLD