GAPbuster Worldwide Malaysia Sdn Bhd

Customer Service Officer (RRC) – SELANGOR

About the Position

This is a Full Time Permanent Position. Hybrid working arrangement upon passing probation.

Job Highlights

  • Multicultural Environment
  • Career Advancement Opportunities
  • Flexible Working Arrangement
  • Medical & Insurance Coverage
  • Performance Incentives

Key Responsibilities may include, and not limited to

• Contact registered shoppers / auditors in the Americas / Europe / Asia Pacific region to allocate evaluations & surveys

• Respond to shopper / auditor email enquiries

• Quality check online reports & surveys according to set service standards

• Assist in recruiting new shoppers / auditors in Americas / Europe / Asia Pacific region to boost database


• Candidate must possess at least a Higher Secondary, STPM, ‘A’ Level, Pre-U, Diploma, Advanced / Higher / Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in any field

• Required language(s): Good Command of the English language

• Applicants must be willing to work in Petaling Jaya

• Excellent phone manner

• A hard working and dedicated approach

• Immediate start required

• Preferable to have experience in Customer Service (but not essential)

• Fresh graduates / entry level applicants are encouraged to apply

If you think you are the right person for this challenging and rewarding role, we’d love to hear from you. Please apply by sending your resume and cover letter online.


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