Processing Officer – KUALA LUMPUR

Job description and responsibilities:

  • To conduct applicant interview and update details accordingly in the system.
  • Interview and explaining loan process as per company policy
  • Explain of instalment amounts, interest rates, and other costs.
  • Responsible of data entry and credit analysis of clients application
  • Perform incoming and outgoing phone calls to assist with loan applications as needed.
  • Adhere to performance standards in processing turnaround time and accuracy requirement
  • Deliver quality services to all clients by adopting a systematic and consistent approach in line with the company’s policies standards operating procedure
  • Keep accurate records for all daily transactions and perform day-end reconciliations
  • Assist in prepare manual computations of loan instalments /schedule for customers if required
  • Assist in managing and organizing all credit documentation.
  • Organize, develop and maintain proper filing system and to ensure confidentiality of all protected information.
  • Assist in preparing and checking of loan documentations.
  • Provide daily general administrative support to ensure the smooth running of day-to day office and business operations activities.

Job Requirements:

  • Candidate must possess at least a Diploma, Advance/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, any field.
  • At least 2 year(s) of working experience in administrative or
  • Fresh graduate are encouraged to apply.
  • Required language: English, Bahasa Malaysia and Mandarin.
  • Strong in verbal and written communication.
  • Responsible, meticulous and possess good working attitude and able to work independently.


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