ALL IT Hypermarket Sdn Bhd

Customer Service (eCommerce) Officer – PUCHONG

Job Highlights

  • Good learning path for eager learner
  • Energetic team and positive working environment
  • Monthly incentives to reward good performance!

Job Description

  • Ensure good customer retention by providing excellent and professional services. 
  • Provide service and solve clients’ problems through live chat, Facebook Messenger, email and phone calls. 
  • Coordinate and liaise customer orders with warehouse for packing and dispatch. 
  • Handle product’s warranty issues. 
  • Track and trace parcels upon customer’s requests. 
  • Liaise with retail outlets on order management. 

Job Requirements

  • Candidate must possess at least a Diploma in any field
  • Knowledge in IT products and IT product technical knowledge is an added advantage.
  • Required to work on weekends and shifts rotation basis
  • Collage / STPM leavers are encouraged to apply


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