Claims Administrator – KUALA LUMPUR
Job Highlights
- Diverse Roles & Career Opportunities
- Stimulating Work Environment
- More Than Just a Job – We’re Healthcare Professionals
Job Description
As a Claims Administrator, you will assist the claims team with administrative work of claims. Emphasis is on documents handling, billing, and payment to client. You are responsible for:
Responsibilities:
- Provide administrative support in all areas of claims
- Securely handling claims documents (softcopies and hardcopies) as per claims and PDPA workflow
- Scanning and registering claims in system
- Ability to triage claims upon registering by identifying outstanding claims documents
- Ability to ensure all queries are responded in a timely manner especially from Contact Centre and clients
- Maintain the records, reports, and file. Mandatory to ensure trackers are updated in a timely manner
Requirements:
- Possess at least SPM level
- Preferably 1 year of relevant experience in insurance industry (without prior experience will also be considered)
- Proficient in Microsoft Office
- Meticulous, able to multitask and work under pressure to meet tight deadlines in a face-paced environment
- Able to work independently, able to grasp processes and system quickly
- Strong customer orientation, team player