Credit and Collections Specialist
- Petaling Jaya, Selangor (Hybrid)
- Accounts Receivable/Credit Control (Accounting)
- Full time
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Job Description
- To manage the collection of country related trade receivables for the areas and companies assigned by I2C Management
- Set credit limits for customers, liaising with country Sales Management, Credit Control and other management as appropriate
- Drive the improvement in overdue debt and collection effectiveness for the countries and companies under your control.
- Manage legal collections, verify the prepared paperwork for liquidations and receiverships, liaising with external legal representatives as required.
- Provide qualitative information to management regarding overdue debt and other relevant Credit Control KPI’s.
- Drive the resolution of disputes and minimize the turn-around-time or manage according the SLA.Verify rebates and drive the payout execution within SLA.
- Ensure and monitor team’s compliance with legislation and Global Credit Policy.
- Translate O2C strategy into constructive action on all levels of the business and within all departments.
- Act as a business partner for both internal and external stakeholders to ensure sound risk management as well as identify and action on opportunities to realize revenue growth.
- Daily progressing (legal) overdue trade receivables, outstanding disputes and verify and execute rebates.
- Setting credit limits in respect of local customers using Dun & Bradstreet, or equivalent, Credit Information system.
- Updating Credit management module/system in respect of known problems to provide information and guidance to Sales and Credit Control personnel in other AN offices/countries.
- Provide reliable and well documented risk advice to senior management and/or sales department based on accurate assessment and evaluation of all appropriate internal & external factors and objectives. Ensure that changes to credit limits comply with the global credit policy
- Participate in standard O2C reporting cycle and issue ad hoc reports on portfolio performance for analytical purposes and stakeholder sharing.
- Manage the disputes turn-around-time
- Advise MDM team of discovered (future) changes in customer master data.
Job Requirement
- Bachelor’s degree in Accounting, Finance, or a related field.
- Minimum 2 years of experience in finance.
- Experience working within a matrix organization.
- Comfortable operating in a multicultural environment.
- Proficient in SAP, FSCM, MFG/Pro, and EBS.
- Demonstrated experience partnering with management as a business advisor.
- Strong background in executing standard processes.
- Ability to prioritize tasks and work independently.
- In-depth knowledge and hands-on experience with the end-to-end Order-to-Cash process.
- Solid business acumen.
- Strong command of English (both written and spoken).
- Experience in a sales or customer-focused commercial role.
- Proficiency in English plus at least one additional language (spoken and written).
- Excellent communication, networking, and presentation skills.
- Strong commercial mindset with sound, balanced decision-making abilities.
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