- Johor Bahru, Johor
- Customer Service – Customer Facing (Call Centre & Customer Service)
- Full time
- RM 3,500 – RM 4,500 per month
About us
BINNIE REALTY SDN. BHD. is seeking a dedicated and customer-oriented Customer Service Officer to join our team. If you have a passion for providing excellent customer service and enjoy working in the real estate industry, we would love to hear from you!
Qualifications & experience
- Minimum of a high school diploma; a degree in Business Administration or a related field is a plus.
- At least 1 years of experience in customer service, preferably in the real estate industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-focused mindset.
- Proficiency in Microsoft Office and CRM software.
- Ability to multitask and handle a high volume of inquiries.
- Self-motivated, with a positive attitude and a willingness to learn.
Tasks & responsibilities
- Handle customer inquiries and provide accurate information about our real estate services.
- Assist customers with their property-related needs and guide them through the buying, selling, or renting process.
- Resolve customer issues and complaints promptly and professionally.
- Maintain and update customer records in our database.
- Conduct follow-up calls and emails to ensure customer satisfaction.
- Coordinate with sales agents and other departments to ensure a seamless customer experience.
- Participate in customer engagement activities and events.
Benefits
- Competitive salary and benefits package.
- Comprehensive training and career development opportunities.
- A supportive and collaborative work environment.
- Opportunities to engage with a diverse range of clients and property listings.
Company information
Registration No.202401024705
Employer questions
Your application will include the following questions:
- Which of the following types of qualifications do you have?
- Do you have customer service experience?
- What’s your expected monthly basic salary?
- Which of the following Microsoft Office products are you experienced with?
- Which of the following statements best describes your right to work in Malaysia?
- Which of the following Customer Relationship Management (CRM) systems do you have experience using?
- How many years’ experience do you have as a customer services representative?
- Do you have experience in a sales role?
APPLY AT :- JOBSTREET MALAYSIA – BINNIE REALITY