Area Network Manager (Trainee) – Johor
- Johor Bahru, Johor
- Management (Manufacturing, Transport & Logistics)
- Full time
- RM 3,500 – RM 4,500 per month
- Coordinate and manage the day-to-day operations of the courier services drop point/ collection point/ outlet within the designated area. This includes supervising sorting, routing, and delivery processes to ensure timely and accurate delivery of packages.
- Recruit, train, and manage a team of drivers, couriers, and support staff. Provide leadership, guidance, and support to ensure a motivated and efficient workforce.
- Plan and optimize delivery routes to maximize efficiency and reduce delivery times. Improve route planning and make real-time adjustments as needed.
- Monitor and track key performance indicators (KPIs) such as on-time deliveries, delivery accuracy, customer satisfaction, and operational costs. Take corrective actions to address any performance issues.
- Maintain a high level of customer satisfaction by addressing customer inquiries, concerns, and complaints. Implement strategies to enhance the customer experience and maintain strong relationships.
- Ensure compliance with safety regulations and company policies. Supervise and coach all the staff on the code of conduct and all the rules & regulation set by the company e.g. arrangement for overnight parcel, fake POD (proof of delivery) and etc.
- Prepare regular reports on operational performance and other relevant data for senior management. Provide insights and recommendations for continuous improvement.
- Any ad-hoc task assigned by the management.
Job Requirements
- A Diploma or Bachelor’s degree in business, logistics, supply chain management, or a related field is often preferred. Relevant work experience may substitute for formal education.
- At least 2 year of experience in logistics, transportation, or a related industry. Previous managerial or supervisory experience is highly desirable.
- Strong leadership and team management skills to motivate and guide a diverse team of employees.
- Excellent communication and interpersonal skills to interact with internal teams, customers, and management.
- Effective time management skills to prioritize tasks and meet deadlines in a fast-paced environment.
Employer questions
Your application will include the following questions:
- What’s your expected monthly basic salary?
- Which of the following types of qualifications do you have?
- How many years’ experience do you have as a Network Manager?
- How much notice are you required to give your current employer?
- What’s the largest size team you have managed?
- Which of the following languages are you fluent in?
- How would you rate your Mandarin language skills?
- How many years’ experience do you have in the logistics, freight & delivery services industry?
APPLY AT :- JOBSTREET MALAYSIA – J&T EXPRESS