Receptionist cum Admin Assistant
- Bangsar, Kuala Lumpur
- Receptionists (Administration & Office Support)
- Full time
- RM 2,200 – RM 2,700 per month
Key Responsibilities:
Front Desk Management:
- Greet and welcome clients and visitors with a positive, helpful attitude.
- Answer and direct phone calls, taking messages as necessary.
- Schedule appointments and manage the clinic’s appointment calendar.
- Handle client check-ins and check-outs, ensuring a seamless process.
- Maintain the reception area in a neat and presentable condition.
Administrative Support:
- Assist with administrative tasks such as data entry, filing, and record-keeping.
- Prepare and distribute correspondence, memos, and forms.
- Manage office supplies inventory and place orders when necessary.
- Coordinate with other staff to ensure smooth operations.
- Assist in the preparation of regularly scheduled reports.
Client Relations:
- Provide basic and accurate information in-person and via phone/email.
- Address client inquiries and concerns, escalating issues when necessary.
- Foster a welcoming environment to enhance client satisfaction and loyalty.
General Duties:
- Support other departments as needed with various administrative tasks.
- Assist in organizing company events and activities.
- Uphold confidentiality and privacy standards for all client and company information.
Qualifications:
- Diploma/Degree or equivalent; additional certification in Office Administration is a plus.
- Proven experience as a receptionist, front office representative, or similar role.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Strong written and verbal communication skills.
- Excellent organizational and multitasking abilities.
- Professional attitude and appearance.
- Ability to be resourceful and proactive when issues arise.
Preferred Skills:
- Experience in the healthcare or aesthetic industry.
- Familiarity with office management procedures and basic accounting principles.
- Knowledge of client management systems and software.
- Good command in English and Bahasa Malaysia. While Mandarin is not a requirement, it would be considered an added advantage.
Employer questions
Your application will include the following questions:
- Which of the following statements best describes your right to work in Malaysia?
- What’s your expected monthly basic salary?
- Which of the following Microsoft Office products are you experienced with?
- How would you rate your English language skills?
- Do you have customer service experience?
- Which of the following languages are you fluent in?
- Are you willing to undergo a pre-employment background check?
- How much notice are you required to give your current employer?
APPLY AT :- JOBSTREET MALAYSIA – MEDICAL WELLNESS SDN BHD