Kuala Lumpur
Administrative Assistants (Administration & Office Support)
Full time
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Job Scope & Responsibilities
- Attend and consult walk-in customers to provide information in response to inquiries about motor insurance products.
- Closely follow up on upcoming renewals with customers through different range of channels (e.g. telephone, email, and messaging).
- Ensure renewal retention by working closely with the Insurance Department, Branch Sales Manager, and Sales Executives for the upcoming renewals to avoid lapses.
- Issue new vehicle insurance quotations and cover notes upon receiving request raised by Sales Executives.
- Handle general administration tasks, i.e. issuing quotations, debit notes, receipts, cover notes and policies, submit daily collection, NCD recovery submission, policy cancellation submission, etc.
- To provide support in miscellaneous tasks as and when assigned and required.
Requirement
- Possess at least SPM/STPM/Professional Certificate/Diploma/Degree.
- Good interpersonal communication skills with a good command of Malay & English.
- Candidate with working experience in the Automotive Industry especially in motor vehicle – insurance sales & renewals is preferable.
- Experience in telemarketing / outbound insurance is an added advantage.
- Service-oriented person, able to handle all customer issues passionately and continuously aim for customer satisfaction.
- Possess good work attitude and able to work under tight deadlines.
APPLY AT :- JOBSTREET MALAYSIA – MING HENG MOTOR