Requirements:
- Define and document functional and technical specifications.
- Support planning, development, and implementation of MS Dynamics CRM.
- Lead requirements gathering, design, interface development, and security reviews.
- Manage change requests and ensure compliance with IT standards.
- Coordinate with business users, vendors, and technical teams.
- Ensure application features meet business, security, and performance needs.
- Maintain system documentation and architecture diagrams.
- Collaborate with testing teams on test strategy and execution.
- Oversee release and change management activities.
- Support deployment planning and impact analysis.
Qualifications:
- 5+ years in software development and system analysis.
- Strong experience with Microsoft Dynamics CRM.
- Skilled in requirements gathering and reviewing design documents.
- Familiar with system integration across middleware, core systems, and CRM.
- Experience in issue management and production support.
- Functional knowledge in customer leads, onboarding, or wealth planning.
- Banking domain experience is a plus.
APPLY AT :- JOBSTREET MALAYSIA – AGENSI PEKERJAAN AMBITION GROUP