- Shah Alam, Selangor
- Sales Representatives/Consultants (Sales)
- Full time
- Add expected salary to your profile for insights
Job Description
Customer Service
- Serve as the primary point of contact for all customer inquiries and complaints.
- Provide accurate information regarding products, pricing, and availability.
- Resolve customer issues related to orders, shipments, and product returns in a timely manner.
Sales Support
- Assist the sales team in preparing quotes, proposals, and presentations.
- Maintain and update customer databases and sales records regularly.
- Generate and analyze sales reports to support strategic decision-making.
Administrative Tasks
- Prepare and manage sales transaction documentation.
- Organize and maintain electronic and hard copy filing systems related to sales activities.
- Schedule and coordinate meetings, appointments, and travel for the sales team.
Product Knowledge
- Stay up to date on company products, manufacturing processes, and industry trends.
- Deliver product training and support to new sales team members.
Customer Relationship Management
- Build and maintain strong relationships with key customers and business partners.
- Collect and relay customer feedback to the sales and product development teams to enhance offerings.
Skills
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Experienced in using CRM software and ERP systems.
- Capable of working independently and collaboratively within a team.
- High attention to detail with strong problem-solving capabilities.
Qualifications
- Possess at least a Diploma or Degree in Mechanical or Chemical Engineering.
- Proficient in English, Bahasa Melayu, and Mandarin, both written and spoken.
- Minimum of 3–5 years of working experience in a related field is required.
- Proficient in Microsoft Office applications, especially Excel and Word.
- Knowledge of SAP and Warehouse Management Systems (WMS) is an added advantage.
- Fresh graduates who are eager to begin their careers are also encouraged to apply.
APPLY AT :- JOBSTREET MALAYSIA – JAPAN AIR FILTER