Daythree Business Services Sdn. Bhd.

Why Join Us?

Be Part of a Market Leader
Join Malaysia’s largest homegrown BPM! Experience a family-like work environment where growth, teamwork, and support are our top priorities. Our team is fun, young, and energetic! Check out our culture on LinkedIn: Daythree.
Fixed Work Hours
Join us and enjoy fixed working hours from 9:00 AM to 6:00 PM, Monday to Friday, giving you your evenings and weekends free! Be part of a dynamic team with a predictable schedule that supports both your professional and personal life.
Competitive Compensation
We offer a competitive salary package that aligns with market standards, ensuring you are rewarded for your hard work.
Prime Location
Just a 5-minute walk from the nearest LRT station with a covered walkway and easy access to F&B outlets and a mall.

What We Need From You:

We are seeking candidates fluent in either English (CEFR B2 level) and Bahasa Malaysia or English (CEFR B2 level) and Mandarin, with strong skills in reading, writing, and speaking. Multiple roles are available, offering you the chance to apply your language skills in a dynamic environment.
Minimum SPM.
Fresh Graduates Welcome! If you are passionate about starting a career in customer service, we would love to hear from you. Experience in customer service is a plus but not essential – we value your attitude and willingness to learn!

Customer Service role Key Responsibilities:

Deliver Exceptional Customer Service: Provide outstanding support to customers through phone, ensuring their inquiries are resolved quickly and effectively.
Understand and Meet Customer Needs: Engage with customers to identify their needs and recommend the right products and services, ensuring they receive personalized solutions.
Build Strong Customer Relationships: Foster long-term relationships by exceeding customer expectations and ensuring their satisfaction with our services.
Proactively Address Issues: Respond promptly to customer feedback and challenges, offering timely updates and solutions to maintain a high standard of service.