CBRE

Location:

Job Summary:

Provides administrative support to a department or office location.
Provides support for reception and guest services, mail services, phone, meeting rooms and location services.
Assist in continuous improvement activities for the office operation support personnel team.
The position will be based within Kuala Lumpur region.

Key Responsibilities:

Provides administrative support to office operation support personnel team for the daily operations – functions include Office Management, Employee Experience, Digital & Technology and local hub communication
Assist in building and maintaining SOPs/Playbook for the office operation support personnel team
Aid in process improvement and standardization activities
Receives and directs incoming calls to appropriate personnel and voicemail.
Greeting clients and visitors
Assisting with the scheduling and preparation of meeting rooms
Coordinates catering for meetings and events
Perform general clerical duties associated as required, such as record inbound & outbound courier, freight & mail via tracking systems
Ordering office supplies and other common use items
Maintains records and logs of service requests and tracks their status.
Maintains a file of services including transportation sources, accommodations, and referral contacts.
Manage company access card and upload attendance report
Assist on onboarding new staff
Manage pantry & stationery stocks
Prepare Purchase Order

Qualifications and Education:

Currently pursuing a Bachelor Degree in Business or equivalent, or prior Front Desk, Concierge, customer service or other hospitality experience is preferred.
Ability to comprehend and interpret instructions, short correspondence, and memos
Ability to respond to common inquiries/complaints with a strong, professional customer service orientation.
Strong customer service skills, high flexibility, great time management & good problem solver
Well-versed knowledge in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Sharepoint, etc.)