Infinity Data Tech Sdn. Bhd.

Qualifications & experience

Able to communicate in Mandarin, Bahasa Malaysia, and English. We seek Mandarin-speaking candidates who are required to serve Mandarin-speaking clients.
Candidate with at least an SPM qualification.
Proficient in computer skills (Windows operating systems).
Willing to work in rotating shifts including weekends and public holidays.
Who can start immediately would be an advantage.
Have related working experience in the customer service sector.
Have good teamwork and excellent communication skills.
Ability to work well with minimal supervision.

Tasks & responsibilities

Respond to online IM’s for some customer enquiries.
Assist customers with various queries on software usage.
Maintain a positive, empathetic, and professional attitude toward customer at all times.
Ensure customer satisfaction and provide professional customer service and support.
Process orders, forms, applications, and requests.

Benefits

EPF, SOCSO, EIS, PCB
Company insurance
Meal allowance
Phone allowance
Transportation allowance
Company trip
Company food gathering
Pantry snacks
Good working location nearby Mid Valley area (with public transportation to LRT and KTM station).
Good working environment

Employer questions

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia?
What’s your expected monthly basic salary?
How many years’ experience do you have as a Customer Service Executive?
Which of the following Microsoft Office products are you experienced with?
Which of the following languages are you fluent in?
How much notice are you required to give your current employer?
How would you rate your Mandarin language skills?