Mindpec solutions

Customer Service – KUALA LUMPUR

Job Description

We have multiple opening for Native Cantonese into Agent Customer Support, Chat Support, Email Support.

Job Responsibilities:

  • Understand customer inquiries and respond via applicable channels: email, chat, and call backs
  • Understand customer inquiries and ensure they are answered or routed through the appropriate support channel
  • Manage customer escalations and ensure that these are answered, tracked, and escalated as required
  • Provide a high level of professionalism and competent customer service
  • Able to communicate effectively with customers in a friendly and polite manner following the processes
  • Able to read, write, and speak fluently and spontaneously in both English and Cantonese.
  • Minimum typing speed 45 WPS and above with Pin Yin input (Traditional Mandarin)


  • Diploma Holders or above
  • Open to work on Rotation Shifts
  • Earliest shift starts at 6am ; latest shift starts at 10pm
  • Common Benefits
  • Competitive Salary Package
  • A bright, modern, and exciting place to work, with excellent staff facilities
  • Shift Allowance
  • Monthly KPI Bonus
  • Life Insurance
  • Best Medical Plan
  • Annual rewards and recognition

APPLY AT :- https://myjobstreet.jobstreet.com.my/application/online-apply.php?AdvertisementSource=1&advertisement_id=5396131&fr=49&jobId=5398477&job_id=5398477&s=10&searchPath=%2Fjobs&token=0~03a61da8-e3b1-4092-b57c-6ced788ad9b1&trackData=%7B%22ApplySource%22%3A7%7D

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