It Support – KUALA LUMPUR
Job Highlights
- Free Parking
- Health Insurance
- Phone Claim
Job Description
Qualification: Diploma, Degree, Advance/Higher
Years of Experience: Minimum 3 years in related field
Job Type: Full-Time (Permanent)
Headcount: 1
Salary Range: RM3,500.00 – RM5,000.00
IT EXECUTIVE JOB DESCRIPTION
- Provide technical support to all employees and Directors hardware and software.
- Solve problems with various appliances and all essential office equipment including, but not limited to, desktop computers, laptop computers, monitors, printers, fax machines, scanners, copiers, and telephones, face recognition machine, televisions, any handheld devices.
- Assisting with a wide range of issues, including connection problems, data access, network failures, poor computer performance and cloud migration.
- Commissioning and installing upgrades, repairs, maintenance programmes and data transfers.
- To provide daily monitoring and maintenance support for network, IT infrastructure, servers related equipment by troubleshooting, configuration, installing hardware/software.
- Identify IT risks, threats and vulnerabilities in the company’s IT infrastructure.
- Maintain record of IT hardware asset and software licensing.
- Close liaison with Authorized Service Partner to coordinate the set-up, installation, and maintenance.
- To provide setups for all new employees before boarding which includes providing procurement list for new purchases.
- Handle any other ad-hoc duties assigned and IT-related matters.
REQUIREMENTS
- Candidate must possess at least a Diploma in Engineering (Computer/Telecommunication), Computer Science/Information Technology, Mathematics, Science & Technology or equivalent.
- With a minimum of 3 years working experience in the related field.
- Able to work well in a fast-paced environment, can be independent with minimum supervision and has excellent problem-solving skills.
- Good attendance and punctuality record.
- Experience with hardware and software support, printer setup, email systems, CCTV, network security, Microsoft, and Apple products.
- Responsible and able to handle multi-tasking work.
- Good command of spoken and written English.