IT Support Manager – KUALA LUMPUR
Job Highlights
- Career development opportunities
- Growing company & Positive Working Environment
- Attractive benefits: Bonus, Medical Insurance
Job Description
Requirements
• Bachelor’s degree (or equivalent) in computer science or information technology
• min 5-6 years or more experience in IT management or construction digitization
• Excellent interpersonal skills
• Ability to maintain confidentiality of company information
• 5 days work
* Create firewall and company website and data protection
• Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools
Responsibilities
• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
• Handle business-critical IT tasks and system improvements
• Track and maintain hardware and software inventory
• Enable faster and smarter business processes and employee productivity
• Research and evaluate emerging technologies, hardware, and software
• Serve as the subject-matter expert supporting Windows, and widely used software and applications, such as Microsoft, Adobe, etc
• Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
• Implement applications and software upgrades and troubleshoot any performance issues
• Train employees in using software and hardware, and provide technical support when needed
• Prepare cost–benefit analyses when upgrades are necessary, and monitor vendors to ensure that they’re offering the best-possible service and value for business needs
• Develop and execute disaster planning and maintain data backups
• Maintain computer infrastructure and keep stocks of computers, cyber-security, etc.