
20 Jan RED CONTACT SDN. BHD.
Customer Service Executive – Call Center – PUCHONG
Job Description
JOB HIGHLIGHTS
- Career Progression
- Sportclub Activity – Indoor / Outdoor / Company Trip
- Strategic Location – 2 minutes walking distance from LRT Station IOI Puchong Jaya, In front of IOI Puchong Mall, Nearby Banks (Maybank/RHB/Alliance/Hong Leong) and easy access to get lunch
JOB DESCRIPTION
- Responsible to handle inbound calls and assist with customers’ inquiries and feedback pertaining to the company products and services.
- Provide accurate and understandable information to all customers and support partners.
- Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level.
- Ensure all follow ups are done in a timely manner.
- Maintain high level of customer satisfaction whilst maintain a professional manner.
- Retrenched / unemployed / fresh graduates are encourage to apply
- On Job Training provided
- 12 months contract with opportunity to be absorbed as permanent
BENEFITS
- Annual Leave & Statutory Leave
- KPI Allowance
- Medical Coverage
- Monthly Activity – Indoor / Outdoor / Company Trip
- Career Enhancement
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