FootfallCam

FootfallCam

Graduate Trainee (Management Trainee) – KUALA LUMPUR / SELANGOR

Job Highlights

  • Great career development for aspiring business analyst
  • Top remuneration for suitable candidate
  • To be a world-class professional in the industry

Job Description

Solution Consultant, Business Analyst, System Analyst, Corporate Planning, Project Management Support, Channel Manager, Content Management, Marketing and Sales, Procurement, Account Manager, . FootfallCam offers career paths that reflect the need of our global vision and provide career options that are aligned with individual ambitions and aspirations. We are looking for talents who are passionate about your chosen career and with the ambition to be a world-class professional in the industry. 

Requirements

  • Resourceful and a good problem-solver. Able to think critically and logically
  • Able to multitask and prioritize tasks based on urgency
  • No travelling required
  • No sales quota or cold call required
  • Strong analytical skills with systematic and structured approach to business needs
  • Strong troubleshooting/problem solving and critical thinking
  • Good time management, able to work independently and resourceful to meet objective and timelines
  • Possess initiative and service-oriented attitude with good interpersonal skill
  • Able to work in fast-paced environment

Qualification

  • Excellent interpersonal, communication and negotiation skills to liaise with customers/resellers and work with other team members
  • Dynamic, energetic and a team player. Able to work with cross-functional teams        
  • Possess at least a Bachelor’s Degree in Business or equivalent, major in Computer Science or IT related course is an added advantage
  • Fresh graduate or candidate who has at least 1 year working experience

We welcome fresh graduates or with minimal job experience to apply for our Graduate Trainee. You may choose the option you would like to go for and develop your skill set and advance to the job roles below; to realize your strengths and potential for personal career development. We will offer job rotation as we see fit based on your performance and suitability. As a start, you can focus in ONE of the following areas of expertise as below: 

Option 1: Solution Consultation

  • Engage with customers’ key stakeholders and implementation team to understand customers’ requirements and document them clearly
  • Main point of contact in developing and maintaining good long-term relationships with a portfolio of clients
  • Ensure deliverables are met in a timely manner as per agreement with clients
  • Convey concise and clear information on commercial terms and condition such as pricing structure, profit projection, market segmentation, industrial marketing and competitive analysis
  • Actively monitor client’s account including trials / POC & re-ordering are smoothly delivered
  • Comfortable to deal with customers as a consultant, focusing on gathering and understanding customer requirements and then proposing the best fit solution according to client requirement.
  • To perform any other tasks or assignments as directed by superior and management from time to time
  • Understand business and user requests. Translate those needs into functional and technical solutions, supported by thorough and well documented proposals.
  • Provide in-house training to end user on ERP System and educate end user whenever there is a change management
  • Support project manager during system implementation.
  • To be able to advise customers as well as to provide functional consulting (i.e. functional processes, workarounds) to customers.
  • Provide system support after the project goes live.
  • Plan, coordinate and liaise with users on system requirement
  • Preparation of business proposal templates to suit for customer needs
  • This job role may advance to ONE of the following job roles:

a. Business Development

  • Involved in industrial-specific document development and seek for continuous improvement by collecting market feedbacks such as marketing materials including screenshot designs to tell the story
  • Take charge of partner program to propose action plan to enhance the growth of our reseller network
  • Continuously improving the templates to suit the current market demands for different industries 
  • Involve in incremental improvements of business processes and business documentation

b. System Analyst 

  • Involved in gathering and understanding market requirements to propose simplified deliverables or flow to the R & D team for new features development. 
  • Perform Quality Control on software deliverables and Responsible for business system analysis, user acceptance testing
  • Involve in software development planning to define scoping of software deliverables which includes but not limited to customizing Report and system configurations based on customer’s needs
  • Assist in project and ERP system implementation such as floor plan designs and system configurations.
  • Support application management and change management after project went live
  • Involved in technical writing to clearly define the metrics available
  • IT Background is a must-have, but programming skills are not required as part of the job scope, hands-on experience in Adobe Illustrator is an added advantage.

c. Content Management

  • Understand current market requirements and trends to manage online marketing, website development, webinars.
  • To update and organize marketing materials to the current market demands such as powerpoint slides. Datasheets, webpages, etc. 
  • Involved in content writing for press releases, newsletters, case studies to convey business messages of the company to the relevant recipients
  • Managing online marketing such as Search Engine Optimisation (SEO), google adwords, social media marketing etc.

Option 2: Corporate Planning 

  • Handle basic bookkeeping activities including invoicing, sales reports, sales receipts and bank account transactions and etc.
  • Communicate with clients for accounting related issues
  • Bank reconciliation – banking statement to tie against general ledger
  • Maintain an orderly accounting system
  • Involve in Human Resources functions such as maintain and manage employee records, documents (e.g. employment records, company policy, employee handbook and onboarding guides)
  • Involve in Human Resource management such as recruitment process (eg. screening, interview arrangement)
  • Involve in company operations such as managing office duty tasks, ensuring employees adhere to company policy
  • Perform administrative support, including company setup and banking arrangements, etc.
  • Adhere to current business process, provide feedback or suggestions to improve current business process or create best practices for operational efficiency

Option 3: Project Management Support

  • Involve in supporting the Project Manager and Project Team in the coordination, planning and control of the project 
  • Involve in arranging installation and engineer call-out, processing orders and coordinating the distribution of products to customers
  • Sensitive towards the project timeline and the clear understanding on the scope of project deliverables are preferable in this job role
  • You will be working under the supervision of the Project Manager to ensure the agreed project management methods and standards are implemented throughout the project, within the expected timeline.
  • Career progression opportunity:

a. Business Process Analyst

  • Formulate ways for businesses to improve through well-defined and clear business processes.
  • Write process information in the form of business process models using visual diagrams.
  • Document clear and concise Business Process Management System (BPMS) specifications to be conveyed to developers to execute process automation.
  • Test and execute processes using the BPMS to ensure that the right results are achieved as planned. 
  • Gather feedback on process performance as a basis of process improvement projects in the future.
  • Ensure delivery or the project by monitoring and measuring the effectiveness.
  • IT Background is an added advantage, but no programming is required and will not involve any programming.

b. Customer Project Manager

  • Ensure the project timeline is met according to the scheduled planning
  • Ensure smooth delivery of project rollouts
  • Manage installation arrangement process and ensure operations are carried out within agreed SLA
  • Oversee customer projects including keeping track on the progressions, coordinating resources to carry out the action plan, facilitating discussions to eliminate the roadblocks
  • Oversee operational efficiency such as graphs monitoring on delivery, RMA, loan, installation

Option 4: Junior Logistics Executive/Logistics Assistant       

  • Planning, organizing and managing export operational activities by ensuring effective shipping documents preparation and submission for both local and mainly export shipment (Eg: Stocks allocations, scheduling, shipping documentations, export licenses, custom declarations procedures etc).
  • Well versed with custom clearance and international shipping requirements as well as Incoterms.
  • Responsible for effective outgoing logistics planning and tracking of customer order, delivery schedule, delivery instructions in order to ensure on time delivery & meet customer satisfaction.
  • Determine corresponding to all relevant shipping costs and analyze shipping related expenses.
  • Work closely with relevant dept and leads Shipping team in continuous improvement of system changes, workflows, written procedures and work instructions.
  • Possess the necessary knowledge in shipment import, export and forwarding (complies import and export documents e.g. Shipping declaration requirement, custom clearance procedure) 
  • Responsible for troubleshooting any concern related to international freight transportation
  • Work with productions department to ensure shipments are processed in accordance to cut-off time established (liaise with transport company for pick-up and delivery)
  • Responsible for receiving and unpacking parcels, completing relevant documentation, and dispatching stock (International and domestic shipment)
  • Handle customers, answering their enquiries on logistics related topics, Tracing & Tracking Freight keeping customers updated at all times, acknowledgment of deliveries, collections and bookings, and all Freight Administration and ensuring accurate costing are applied to each shipment.

Option 5: Sales Engineer

  • A bachelor’s degree in computer science, engineering, or related field.
  • Preparing and developing technical presentations to explain our company’s products or services to customers.
  • Profile, modify and propose solutions to meet customers’ technical requirements and needs.
  • Soliciting and logging client feedback and evaluating the data to create new sales and marketing strategies to target customers.
  • Identifying areas for improvement and communicating these issues as well as possible solutions to upper management.
  • Plan, prepare and execute on strategic deals in strategic sales cycles.
  • Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition.
  • Effectively communicate client needs to the R&D teams for future product enhancements.
  • Ability to relate technical information to non-technical customers.
  • Ability to creatively explain and present complex concepts in an easy to understand manner.

Additional Information

Career LevelEntry LevelQualificationBachelor’s Degree, Post Graduate Diploma, Professional DegreeJob TypeFull-TimeJob SpecializationsSales/MarketingMarketing/Business Dev

Company Overview

FootfallCam is a UK-based technology company (founded in 2001), started by a team of experienced and passionate engineers with the vision of creating the world class products, both hardware and software to serve the global market. Having accumulated over 500, 000 research and development hours, we have created a few key innovative technology products in global market:

FootfallCam (https://www.footfallcam.com)

  • 3D people counter which involved big data, artificial intelligent (AI), image processing develop the gold standard of software suite for different products

Magic Mirror (https://www.magicmirror.me)

  • Interactive kiosk and digital signage with responsive multimedia and augmented reality experience such as 3D virtual dressing app, photo booth app with background removal or virtual props, wayfinding app, etc.

LabelNest (https://www.labelnest.com)

  • LabelNest is an electronic shelf label system displayed on the shelf edge of stores to replace traditional paper price label which supports dynamic pricing, SKU sales conversion and product wayfinding

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