EPIC LOGIC SDN BHD

EPIC LOGIC SDN BHD

Customer Service Executive (Immediate Hiring!) – Kuala Lumpur

Job Highlights

  • Basic + Attendance Allowance (upto RM300.00 per month based on attendance performance) + OT(when applicable)!
  • Friendly colleagues to work with.
  • Company is expanding fast and stable.

Job description

  • Handle all inbound contacts received and outbound contacts made in the form of chats, emails, and calls.
  • Independently provide accurate information to resolve problems/issues that arise.
  • Execute reports and analysis on the Call Center (CC) Operations on a timely basis.
  • Adhere to the Quality Assurance standards set
  • Adhere and comply to the duty roster set by the Supervisor.
  • Attend customer service training/telephone etiquettes/briefings on a regular and need-to basis.
  • Continuously educate one’s self with up-to-date and relevant information to support the customer service operations.
  • Assist in the preparation of other processes as and when assigned/required by the Supervisor.
  • Display good team working attitude and behaviour within the CCO work environment and within other divisions in the company.
  • Participate in company sponsored events.

Requirements

  • Interested to grow your career in the Customer Service field.
  • Possess the right attitude with willingness and humility to learn.
  • Must be able to speak and write good English.
  • Able to work 24/7 shift (5 day work-week)
  • Able to start immediately.

APPLY AT :- https://myjobstreet.jobstreet.com.my/application/online-apply.php?AdvertisementSource=1&advertisement_id=5116726&fr=49&jobId=5119025&job_id=5119025&s=10&searchPath=%2Fen%2Fjob-search%2Fjob-vacancy.php%3Fgclid%3DEAIaIQobChMIj6Tjq7iq-gIVhjUrCh1lZAHzEAAYASAAEgJE9_D_BwE%26pem%3Dgoogle%26utm_campaign%3Dmy-c-ao-%255Bc%255D_jsmy_google_all_sem_brand_purebrand_eng_exact_ao%26utm_content%3D%26utm_medium%3Dcpc%26utm_source%3Dgoogle%26utm_term%3Djobstreet%2Bmalaysia&token=0~350108fe-52ec-4b1f-b0fa-2fd4adda9b69&trackData=%7B%22ApplySource%22%3A7%7D

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