Kaodim Group – Petaling Jaya

Operations (Generalist) Executive – MYR 3,000

Job Description

What you will be doing:

  • Engaging with Kaodim’s service providers to ensure they are aware of all functions to deliver the best experience possible and to take part in driving optimum value from the Company or variations thereof
  • Communicating with Kaodim vendor network to build good working relationship and provide support via in-house standard operating procedures
  • Oversee and handling any incoming appointments, schedules for Kaodim’s service providers and making changes when necessary
  • Handling incoming calls and enquiries from customers with a demonstration of excellent customer service skills
  • Collaborating with the Company’s Operations Team and other key personnel in implementing improvements in processes and policies to ensure that the Company continues to deliver value and quality results
  • Analyzing responses from the Kaodim’s users, and work towards improving the Company’s financial performances
  • Conducting market research on pricing, product offering, demand and supply, competitor analysis
  • Continuously optimizing and ensuring that the Kaodim’s operations move smoothly to maintain and improve the Company’s value to its users

Be part of a team that strategizes and executes exciting new projects! Find out more about us here:

https://www.kaodim.com/

https://comms.kaodim.com/

Requirements:

  • Bachelor’s Degree, Diploma, Post Graduate Degree, or Professional Degree in any field.
  • At least 1 year(s) of working experience in the related field (i.e. Account Management/Client Servicing/Customer Support/Business Development etc) is advantageous for this position. Fresh graduates are encouraged to apply.
  • Detail orientated, has ability to perform more than one task at a time and solve problems quickly
  • Flexible and able to adapt to changing circumstances and conditions
  • Excellent communication skills in customer service and experience working as a company team member
  • Preferably Executives that has experience to general operations-related positions and dealing with external stakeholders (e.g. vendors and partners)
  • Able to think critically and act independently in a fast-paced environment

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