Driven Communications Sdn Bhd

POSITION : Social Media Executive – MYR 3,000 – MYR 6,000

Job Highlights

  • Fun and open working culture; we literally work and play hard
  • Well-known brand in the automotive and digital industry
  • Opportunity to try different tasks & internal/external projects

Job Description

We are looking for a creative and forward thinking individual who has a passion for all things social media. You’ll be assisting the team in content creation and all aspects of community management for our clients. Must be able to thrive in a fast-paced working environment and maintain a positive and optimistic attitude during all times. Willingness to learn and constant improvement would be key.

Position: Executive (guidance will be provided) / Manager

Responsibilities: 

  • Assist in content Management across all social media networks for our Clients.
  • Understand a brand’s range of products in order to generate content and engage with its audience.
  • Cultivate a social presence and activate community groups and products through engaging and relevant content, aligned with its social media strategies.
  • Monitor conversations and consumer comments, and take appropriate action.
  • Review and provide appropriate value-added responses to consumer questions, complaints and concerns about products.
  • Escalate adverse or negative comments as necessary to Internal stakeholders.
  • Maintain an open communication with team members and the respective internal stakeholders.
  • Assist in managing daily operations of social media channels, including theme, skin or layout changes, when appropriate.
  • Develop and maintain the Content Flowchart for publishing purposes.
  • To adhere to social media guidelines across all active social media channels.
  • Assist in team management.

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